Customer support is fundamentally simple. When a client contacts you, they have one goal: they need...

Every week, it seems like there's a new AI tool promising to revolutionize lead generation,...

How Curating Web and Internal Knowledge Solves the E-Learning Budget Crisis

For years, Learning and...

Introducing Multi-Module Courses and Global Language Support!

Most people have at least heard the term Digital Transformation and there is a plethora of...

SCORMY just got better! In addition to turning any YouTube video into a SCORM-compliant training...

Technology companies are laying off workers by the thousands. More than 160,000 in 2022 and over...

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When I discovered a leak in my ceiling, did I call a plumber? No, I...

I read a comment recently in reference to a company’s support policy requiring their customer...